NDGE Trust & Safety Standards

Last updated: 10 August 2025

At NDGE.ai, we believe that your wellbeing — and your trust — come first.
Our AI-powered audio experiences are built to the highest standards of safety, privacy, and quality. Here’s how we make sure NDGE stays a tool you can rely on.

1. Safety First

• NDGE is designed as a self-help support tool — it’s not a replacement for therapy, diagnosis, or medical treatment.

• All sessions are intended to be used in a safe, comfortable environment.

• Not for use while driving or operating machinery.

• Language and content are designed to be calming, supportive, and inclusive.

2. Data Privacy & Security

• Fully UK GDPR compliant.

• No tracking of personal health data without your consent.

• All audio sessions are generated in real-time and are not stored unless you save them in your account.

• Secure hosting with encrypted connections (SSL/TLS).

3. Accessibility & Inclusivity

• Sessions are voiced in clear, natural audio for ease of listening.

• Multiple voice styles and accents available for personal comfort.

• Scripts are written to avoid triggering or harmful language.

4. Quality Standards

Our framework is designed to align with ORCHA’s published Digital Health Standards for:

• Safety & effectiveness

• Data privacy & security

• Accessibility & usability
  (Note: NDGE has not yet been formally assessed by ORCHA, but our framework meets their published criteria.)

5. Our Own NDGE Verified Safe Use Badge

Our badge appears on every NDGE session to confirm it meets our safety and quality checklist: